What should I do if the item I received does not match the order (the wrong size, something missing or the wrong item)?
We check carefully all the orders upon shipment.
But if such a situation occurred, just contact us and we will discuss everything:
Yes.
If for some reason the item did not suit you, you can return or exchange it within 14 days from the date of purchase, BUT only if the item was not in use, it has retained its saleable condition and all the accompanying elements (tags, labels). Otherwise, the item is not refundable/exchangeable.
Exchange/return Details:
To return the order you need to make the dispatch by "Nova Poshta" to the address:
Odessa city, "Nova Poshta" branch No. 3
Recipient: Butkevich Diana
Phone: +38 (096) 043-15-52
Attention!
If you want to make goods exchange or return, before sending them you must contact us within 14 days from the order receipt:
For your convenience, we have made a size chart and instructions for choosing clothes, where you can easily choose the appropriate size according to the parameters of your child.
Attention!
Our sizes are oversize. For example, size 158 cm fits easily up to 165 cm.
Yes, we ship orders anywhere in the world.
See the detailed description in the section «Delivery and Payment».
The order delivery shall be carried out by "Ukrposhta", payments — by money transfer to the card via LiqPay or PayPall service.
The terms and cost of delivery depend on the volume of the order and the country (city) of dispatch and shall be calculated automatically by the calculator at the stage of finalizing the order. For more information contact the chat manager.
We cooperate with trusted manufacturers of fabrics from Poland, China, USA, Turkey and Georgia.
In the production of our goods, we use only natural materials: cotton knitwear, cotton, viscose. We also develop designer prints and apply them onto the fabric with eco-ink so that nothing would harm the children’s health and the environment. ECO CONTROL picture?
We recommend that you follow a few rules so that your clothes serve you for a long time and do not lose their fine appearance.
Yes.
All YUMSTER models presented on our website are the same as in the photo.
Photo sessions take place in professional studios, which allows conveying the natural colors of fabrics.
YUMSTER showroom
Where is it located?
Working hours:
There are several options how you can place an order:
There are several options how you can receive the order:
There are 2 payment options:
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